case study

memorial reception

''Working with Annabel to organise every aspect of our Mum’s Memorial Reception at the House of Lords was not only a great experience but a successful and fitting event which was executed seamlessly. 

Given various protocols that needed to be adhered to, it was a complex and time-consuming event to arrange and one which I had utmost confidence in the Annabel team to do. The team managed all aspects of planning, communication and running the event with care, consideration and discretion, which resulted in a wonderful evening that both the family and the House of Lords were delighted with."

  • project overview

    Our client, a busy family residing overseas, sought assistance in organising a memorial reception at the House of Lords to honour their late mother, a former Peer. The family required meticulous administrative support to ensure the event was executed with precision and respect for protocol, allowing them to focus on the memorial itself.

  • the challenge

    Our role was to oversee the administration and execution of the reception while providing the client with regular updates and reassurance.

    Time was of the essence, with a tight timeline to manage the invitation process and event logistics. Ensuring the correct protocol for addressing dignitaries and adhering to House of Lords guidelines added further complexity.

  • annabel’s approach

    Our strategy combined technical expertise and a methodical task-centric approach through:

    1. Leveraging administrative and organisational skills to manage tasks within the limited timeframe.

    2. Acting as the central point of communication between stakeholders, including the family, the House of Lords’ staff and attendees.

  • results

    The family was able to travel to the UK with the assurance that every aspect of the event had been meticulously handled thereby focusing solely on celebrating their late mother’s memory. The event was implemented seamlessly reflecting the significance of the occasion.

skills showcase

    • Created a comprehensive guest list, meticulously cross-referencing individual names, titles and email addresses using the UK Parliament website.

    • Paid particular attention to appropriate salutations and protocols for addressing Peers.

    • Designed bespoke invitations using the preferred House of Lords template.

    • Carried out a mail merge to individualise invitations and split PDFs for accurate delivery.

    • Liaised with the House of Lords’ event office to finalise catering, A/V requirements and seating arrangements.

    • Worked with the House of Lords’ private offices to prepare and organise speech material.

    • Managed RSVPs through a shared email address, providing regular updates to the client.

    • Ensured deadlines set by the House of Lords were met.

    • Conducted A/V testing and coordinated with stakeholders to create a detailed running order.

    • Ensured the reception ran smoothly, handling all logistics and last-minute adjustments.

annabel services

  • bereavement

    There is a lot to consider when someone dies. annabel offers tailored support, helping you to navigate the various stages and providing an empathetic ‘buffer’ for what might otherwise feel very overwhelming.

  • legacy admin

    Designed to bring together all essential documents and information critical for family legacy planning (integrated into our wider household role or available independently).

  • project services

    annabel offers invaluable support in managing the administration of any projects you face, whether they are monumental life changes such as a divorce or probate, or smaller, bespoke tasks where a lack time is hindering completion.