case study

We were engaged to assist a retired British couple with their move from France to the UK. The client was selling their house in France and downsizing to an apartment in UK and was seeking a partner to facilitate a smooth relocation.

With an incredibly short timeframe of just a month and a half, the challenge was considerable. We needed to navigate the complexities of dealing with authorities on both sides of the Channel swiftly. Additionally, we had to find a reputable removal agent who could facilitate the move within this tight timeframe. This project also encompassed selling the couple's car in France and handling the purchase of their new apartment in the UK.

Drawing on our experience with international moves, we meticulously planned this project by establishing a detailed and time-sensitive timeline compiling comprehensive checklists for both France and UK. This approach ensured every aspect of the move, from administrative tasks to logistics, was meticulously planned and executed.

Regular video calls with the client kept us aligned with their needs. We utilised our critical timeline as a checklist, ensuring no detail was overlooked. Leveraging our bilingual skillset, we communicated with French authorities for tax, medical, and banking purposes. We sourced and briefed a reputable international removal company and handled complex Customs and Duty documentation which has ensued post-Brexit. Our proactive approach included suggesting contacts and providing detailed information on key services in the UK.

The relocation was a resounding success, accomplished within an unprecedented timeframe. We appointed a reputable removal company, completed Customs & Duty documentation promptly, and successfully navigated French authority administration. Through regular communication, we ensured a seamless settling-in period for the client in the UK, building trusted relationships with them and all the key stakeholders involved in the process.